Microsoft Windows 10 19H1 Version To resolve this issue, perform the following procedures:. Procedure 1 : Confirm the Synaptics driver is Right-click on Synaptics Touchpad and select Properties. Enter your HP computer product name and model number. Download and install the latest Synaptics Touchpad driver a restart may be required. Open the Synaptics TouchPad app once the driver installation is complete. Customize your preferred touchpad settings on the Properties for Synaptics Touchpad page.
Device Settings. Properties for Synaptics Touchpad. Skip the confusion of sorting through all of our drivers and let us detect only the ones you need.
Driver detection is now available for the desktop download experience. Give it a try on your PC! You only need to do this once to guarantee a faster support experience at any time.
Learn more. HP Support Solution Framework is downloading. Locate the file in your browser window, and double-click to begin installing. Wait until the installation has finished then click on continue. Visit the product home page for more support options.
The PC you are currently using does not match the PC you have selected. To detect drivers for the PC you have selected, initiate detection from that PC or click on "All Drivers" below and download the drivers you need. Driver detection is temporarily unavailable. Please try again later. HP has scanned your product but currently has no suggestions for driver updates. The list of all available drivers for your product is shown above. HP encountered an error while trying to scan your product.
Please verify your product is powered on and connected, then try again in a few minutes. Or, view all available drivers for your product below. Not sure which drivers to choose? Let HP identify any out-of-date or missing drivers and software. Check now. Step 4: Open Device Management. To do so, right-click on the Start button on the taskbar and then click Device Manager to open the same. Step 5: In the Device Manager, expand Mice and other pointing devices.
Right-click on Synaptics Pointing Device entry and then click Update driver option to open Update drive wizard. Step 6: Click Browse my computer for driver software link. This option will help you install the downloaded precision touchpad driver. Step 7: Next, click Let me pick from a list of available drivers on my computer link.
Step 8: As you can see, the Update Drivers wizard will now display a list of compatible devices now. Click Have Disk button. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help.
Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Just ask. Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide.
This document pertains to bit Windows 7 notebooks with Synaptics Touchpads. The follow error message appears when the Synaptics driver is installed:. You have to run the bit version of DPInst.
This issue occurs on notebooks currently running a bit operating system. The Softpaq associated with the Synaptics driver that causes the error is sp Softpaq Description.
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