According to reports on Bugzilla Mozilla's bug reporting site and Reddit , when an affected user tries to download a file, the download fails immediately and an 'empty' file appears in the Downloads folder. No problems have been reported with Firefox for other platforms and operating systems, so Mac, Linux and mobile users needn't worry.
Mozilla has identified the issue the Windows 10 parental control that prevents kids downloading files was being activated accidentally and has developed a fix that's currently available in the Nightly build — a version of Firefox that gets updates more immediately, before they're rolled out to the wider user base — but not yet in the stable release.
If you're having the problem, one option is to uninstall the browser and revert back to version Alternatively, you could switch off parental controls on your device, or remove it from the family group as described in Microsoft's step-by-step guide.
Finally, click on Done. Restart the page or the browser, and you should be able to download the files again. When someone sends you a Google Drive link to download files, you need to be signed in with the same account allowed to access those files.
Basically, Google Drive file sharing permissions works in two ways. The owner who generates a link for the file or the folder can let anyone with the link access the file. In that case, any Google account can be used to view or download files.
But the owner can also restrict the files to a select few users only based on their email address. In such cases, you need to switch your Google account to the right one. If you are a Google Chrome user, you can sign into multiple Google accounts. However, one of them is used as a default account. That account is also used for the Google Chrome sync feature. Whenever you receive a Google Drive link accessible from a different account, you need to switch to that account.
To do so, open drive. You will be signed in with the default account. Click on the profile picture at the top-right corner of the Drive screen. Your Google accounts will show up. Click on the one that you want to switch to. A new window will open where you are logged in with your second Google account. If you close the window and open the Google Drive website again, you will be logged in with the default account. Repeat the steps to switch the Google account in Drive.
Then try to download files with only one account registered in Chrome. Do you use ad blocker extensions on your browser?
Disable any ad blocker or recently downloaded third-party extensions. What to do if you can't download or This article describes steps to take if you are unable to download or save files using Firefox. Known issue: Users experiencing failing downloads after an update to Firefox Note: The Refresh Firefox feature can fix many issues by restoring Firefox to its default state while saving your essential information.
Consider using it before going through a lengthy troubleshooting process. Table of Contents 1 Check the Downloads panel for blocked downloads 2 Clear the download history 3 Choose a different download folder 4 Reset the download folder 5 Choose a valid download folder in Safari Preferences 6 Delete corrupt plist file 7 Change file type settings 7.
Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox. Enable downloads blocked by Security Zone Policy Downloading an executable file e. Was this article helpful? Logically, you might wonder how that can be and why Google could be restricting access to your own files.
While Google Drive errors for denying access, failing to perform an action, or forbidding something are truly very occasional, they nevertheless result in a fury of questions from users. Few things are as alarming as not being able to have complete control of your files.
So why does it happen? There are generally three catalysts for Google Drive errors: your user account, your browser, or your Mac or even a combination of these.
Surprisingly, Google Drive gives you several methods for downloading any file. So while there might be a glitch with one of them, others might work as usual. Fourth, if you double-click on photos and PDFs, or if you choose Preview from the top menu for any other file, you can then click the download icon at the top. Fifth, when you try to download a few files at once, Google Drive will create a zip archive. There are instances where this archive could fail to download.
To fix this, close the Google Drive tab — it will give you a warning that files were not saved, select Leave and the download should start properly. To fix this, log out of all Google accounts. Then only log back in with the account that should have access to the file you want to download and try again. The permission errors should now be resolved. So clearing them both could help.
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